Refund policy

Return Window & Eligibility

We want you to be completely satisfied with your purchase. You may request a return within 30 days of receiving your item. To be eligible for a return:

Items must be in their original, unused, and uninstalled condition.
Items must include all original packaging, hardware, accessories, and tags.
Proof of purchase (order number or receipt) is required.

Non-Returnable & Final Sale Items

Certain types of items cannot be returned:

Clearance & Final Sale Items: Products marked as clearance or final sale are non-returnable and non-refundable.
Damaged through Use: Products showing signs of installation, assembly, or wear cannot be accepted.

Return Shipping Costs

Customer Responsibility: Customers are responsible for paying all return shipping costs unless the return is due to our error.
Defective, Damaged, or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us immediately with photos of the item and packaging. We will provide a prepaid shipping label and make it right at no extra cost to you.

Inspection & Refund Process

Submission: Contact customer support to initiate a return request before sending any package back. Unapproved returns will not be accepted.
Inspection: Upon arrival at our warehouse, returned items will be inspected for policy compliance.
Refund Authorization: Once approved, your refund will be processed back to your original payment method within 5–7 business days. (Please note that your bank or credit card company may require additional processing time).